THE VICTORIA REVIEW
We’re a full-service custom metal fabrication shop located here in beautiful Victoria, BC. Our team of welders and fabricators are dedicated to delivering superior customer service experiences with every project we’re entrusted to work on. Our services include all forms of custom metal fabrication in our shop, as well as on-site welding services, such as installations and repairs.
Our experience and combined specialities include custom metal gates, including driveway gates and man gates, metal fences, custom docks, and custom metal railings… to list just a few.
We decided to start Victoria Fabricators in the fall of 2020, right during the 2nd COVID wave. It was time to take charge of our own futures and do what we love doing best – creating cool, unique, and useful items out of metal. In the beginning there were just the 2 of us and a friend who helped with our online marketing. I won’t lie, things started off slow. And we had doubts about whether or not this had been the right decision after all.
Then word started getting out and we got some overflow work from a couple other fabs shops in the area. And then our online marketing efforts started to make the phone ring more and more each month. Looking back just 1 year ago, if we had to start over, I think we’d do exactly the same things we did the first time. It gave us time to catch up and learn as we started this adventure. So, by the time we found ourselves fully into it, we kinda knew what we were doing.
I think the toughest part about having, or even just starting a business in 2021, is the part about building relationships with customers and suppliers. With social distancing also comes a reduction in social interactions such as customer appreciation days, and such. We’ve got some great relationships growing, but it’s taking some extra effort and time.
We are fully aware of the talented and skilled competition that is out in the marketplace.
We think that having competent competition is a healthy thing for customers and raises the game between businesses trying to attract that potential customer to buy their product or service. I know there are a number of metal fabricators near me that I keep my eye on.
We’ve learned how important that an effective online presence is to a local business. The phone needs to ring somehow. Marketing costs money. It’s an investment…or as a friend always says “it’s the bill that pays the bills”. I am amazed at how well we’re doing from our website. If I had to guess, I’d guess that COVID has had a positive effect on our business because of this.
Our ideal customer is someone who wants to enhance their living or work space with something made out of metal. We love working with residential home construction, providing custom metal gates for driveways and gardens, aluminum fences for establishing boundaries and security, custom metal railings of all sizes and sorts, and custom metal docks for their pleasure craft. Victoria offers all this and more. If our customers can dream it, we can produce it. The only limitation is imagination.